Privacy Policy

Effective Date: January 1, 2021

At EliteSign, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following terms:

1. Eligibility for Refunds

  • Refund requests must be made within 30 days of receiving the product.

  • The item must be unused, in its original packaging, and in the same condition as received.

2. Non-Refundable Items
The following items are not eligible for refunds:

  • Personalized or custom-made products.

  • Sale or clearance items.

  • Digital downloads.

3. Refund Process
To request a refund:

  1. Contact our customer support at elitesignus@outlook.com.

  2. Provide proof of purchase and a reason for the refund.

  3. If approved, return the product to the address provided by our team.

4. Refund Timeline
Refunds will be processed within 7-10 business days after receiving and inspecting the returned item. The refund will be issued to the original payment method.

5. Shipping Costs
Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item is defective or incorrect.